Privacy Policy
How xmarketer.ai collects, uses, and protects your data
This policy explains what information is processed when you use the public website, the product workspace, team collaboration features, and connected publishing accounts.
Effective Date
August 16, 2026
This page is intended for the public xmarketer.ai site and should be reviewed together with any product terms, platform-specific permissions, and customer agreements that apply to your workspace.
Information We Collect
Business profile data you enter, including company name, products, services, competitors, target audience, and content preferences.
Account information such as name, email address, authentication provider, workspace membership, and connected social channels.
Operational usage data including content ideas, content calendar entries, posts, comments, notifications, and publishing activity generated inside the platform.
How We Use Information
To operate xmarketer.ai, generate content ideas, build posting calendars, and support automated publishing workflows.
To improve product performance, maintain security, prevent abuse, and diagnose technical issues across the website and application.
To communicate important service updates, account notices, and support responses related to your use of the platform.
Workspace and Team Data
Workspace owners and invited team members may be able to view shared workspace data such as public ideas, comments, content plans, posts, and publishing accounts.
Team activity inside a shared workspace may generate internal notifications so collaborators can coordinate content work in real time.
You are responsible for managing who is invited into your workspace and for removing access when it is no longer appropriate.
Connected Platforms
If you connect social accounts such as Facebook Pages, we use the tokens and account details required to publish content or read the limited platform data needed for the requested feature.
Connected platform data is processed only to support the features you enable, such as post publishing, page selection, or account linking.
Platform providers may apply their own privacy terms and data handling rules in addition to this policy.
Data Sharing and Retention
We do not sell your personal information.
We may use infrastructure and service providers such as hosting, database, storage, email, and analytics vendors to run the service.
We retain data for as long as it is needed to operate the service, satisfy legal obligations, resolve disputes, or enforce platform terms.
Security and Contact
We apply reasonable administrative and technical safeguards, but no internet-based system can be guaranteed to be completely secure.
You should protect your account credentials and review connected workspace members and external account access regularly.
For privacy-related questions or requests, contact the xmarketer.ai team through your support channel or official company contact details.